Supported decision-making
Evidence includes communication preferences, decision-support arrangements and examples of participant choices shaping everyday support.
- Accessible information
- Clear decision supporters and boundaries
- Records of will and preferences
- Worker understanding of communication
Safeguarding
Safeguarding should be proactive, participant-specific and visible within each home.
- Individual safeguards
- Incident and complaint learning
- Worker escalation pathways
- Oversight of restrictive-practice interfaces
Practice governance
Governance connects leadership accountability with quality on each shift.
- Competency and supervision
- Person-centred practice
- Trauma-informed approaches
- Assurance across homes
Housing and support arrangements
Participants need clear information about tenancy, housing and support responsibilities, with transparent conflict controls.
- Clear agreements
- Separation of responsibilities
- Conflict-of-interest controls
- Choice when arrangements change